Tag Archives: Expectation Management

How to Manage Expectations on Yellow and Red Projects

How to manage expectations
How to manage expectations on yellow and red projects

I once worked with a project manager who insisted on reporting projects as green in every weekly status report. There were times when he would alter an issue status or hide issues from executives to “fool” them into thinking everything was OK.

Sometimes this worked. The issue would get resolved and the executive never knew about it. More often than not, however, the issue would do one of two things. Word would get out and the executive would find out through the grapevine. Alternatively, the issue would persist or become larger giving the project manager no other choice but to report it to the executive. When either of these two situations occurred, the executive was surprised and had less time to react and make a decision. The project manager did not manage up to the executive appropriately.
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